1. About CareerGateway

CareerGateway ("CareerGateway", "we", "our", or "us") provides recruitment and career-related services designed to connect candidates with suitable employment opportunities and help employers identify potential candidates.

Our services may include:

• Job searching and job applications
• Candidate profile creation
• CV and resume submission
• Recruitment and candidate matching
• Career guidance and resources
• Career articles and advice
• CV and resume-related services
• Employer and recruitment services
• International and overseas employment opportunities

2. Scope of This Privacy Policy

This Privacy Policy explains how CareerGateway collects, uses, stores, shares, and protects personal information when you use our website, create an account, search for jobs, submit a job application, upload your CV/resume, contact us, or use our recruitment and career-related services.

This Policy applies to:

• Job seekers and candidates
• Job applicants
• Employers and clients
• Business partners
• Website visitors
• Users of our career services
• Contractors and service providers where applicable

3. Information We Collect

Depending on how you interact with CareerGateway, we may collect different types of personal information.

3.1 Candidate Information

When you create a profile or apply for a job, we may collect:

• Full name
• Email address
• Telephone/mobile number
• Residential or contact address
• Date of birth where required
• Nationality where relevant
• CV/resume
• Educational qualifications
• Professional qualifications
• Employment history
• Skills and experience
• Job preferences
• Salary expectations
• Preferred location
• Notice period and availability
• References
• Interview information
• Supporting documents
• Visa or work authorization information where relevant

3.2 Employer and Client Information

Where you interact with CareerGateway as an employer, client, or business representative, we may collect:

• Name
• Job title
• Company name
• Business contact details
• Email address
• Telephone number
• Company information
• Recruitment requirements
• Job vacancy information
• Contractual information
• Billing and transaction information where applicable
• Communications with CareerGateway

4. Information Collected Automatically

When you access our website, certain technical information may be collected automatically.

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Website pages visited
• Date and time of visits
• Referring website
• Search terms
• Interaction with website features
• Cookies and similar technologies

This information may be used to maintain website security, understand website usage, improve functionality, and provide a better user experience.

5. How We Collect Personal Information

We may obtain personal information from:

• Job applications submitted through our website
• Candidate registration forms
• CV/resume uploads
• Direct communications with candidates
• Employers and clients
• Recruitment events
• Referrals
• Recruitment platforms and job portals
• Professional networking platforms
• Recruitment partners
• Background verification providers
• Publicly available professional information
• Cookies and website technologies

6. How We Use Your Personal Information

CareerGateway may use personal information to:

• Process job applications
• Evaluate candidate qualifications
• Identify suitable employment opportunities
• Match candidates with relevant vacancies
• Communicate with candidates
• Arrange interviews
• Communicate candidate profiles to relevant employers
• Support recruitment and placement activities
• Create and manage user accounts
• Provide requested services
• Improve website functionality
• Personalize user experiences
• Develop and improve our recruitment services
• Respond to enquiries and requests
• Prevent fraud and misuse
• Protect website security
• Comply with legal and regulatory obligations
• Resolve disputes
• Protect the rights and safety of CareerGateway and others

7. Legal Basis for Processing

Where applicable under data protection laws such as the GDPR, CareerGateway may process personal information based on one or more of the following legal grounds:

• Consent: Where you have provided permission for a specific processing activity.
• Pre-contractual necessity: Where processing is necessary to take steps at your request before entering into a contract.
• Contractual necessity: Where processing is required to provide agreed services.
• Legal obligation: Where processing is required to comply with applicable law.
• Legitimate interests: Where processing is necessary for legitimate business or recruitment purposes and your rights do not override those interests.

8. Candidate Profiles and Talent Pool

Where legally permitted, CareerGateway may retain candidate information in its recruitment database.

This may allow us to:

• Consider you for current vacancies
• Contact you regarding future opportunities
• Match your qualifications with suitable positions
• Inform you about relevant employment opportunities
• Maintain recruitment records

You may request that we stop using your information for certain recruitment activities or request deletion of your information, subject to applicable legal and regulatory requirements.

9. Sharing Personal Information

CareerGateway may share personal information where necessary to provide recruitment and related services.

Recipients may include:

• Employers and prospective employers
• Hiring managers
• Recruitment teams
• Interview panels
• Background verification providers
• Recruitment partners
• Immigration or relocation service providers
• Payroll or HR service providers where applicable
• IT and cloud service providers
• Website and technology service providers
• Professional advisers
• Government authorities and regulators where legally required

We do not intend to sell candidates' personal information as a commercial product.

10. International Data Transfers

CareerGateway may operate or provide recruitment opportunities across different countries. As a result, your personal information may need to be transferred to or accessed from countries outside the country where you live.

Where international transfers are subject to applicable data protection laws, we will take reasonable steps to implement appropriate safeguards, which may include:

• Adequacy decisions
• Standard Contractual Clauses
• Appropriate contractual protections
• Other legally recognized transfer mechanisms

11. Background Checks and Verification

Depending on the position and applicable legal requirements, CareerGateway or its recruitment partners may conduct or facilitate verification activities such as:

• Employment verification
• Education verification
• Identity verification
• Professional reference checks
• Right-to-work verification
• Background checks
• Criminal record checks where legally permitted

Such checks will be carried out only where appropriate, necessary and legally permitted.

12. Automated Processing and Candidate Matching

CareerGateway may use technology-assisted tools to help identify potentially relevant vacancies, match candidate qualifications with job requirements, organize candidate information, improve recruitment workflows, and assist recruitment teams in reviewing applications.

Where applicable law provides individuals with rights regarding solely automated decision-making or profiling that produces legal or similarly significant effects, CareerGateway will respect those rights.

13. Data Retention

CareerGateway retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The purpose for which information was collected
• Whether you remain an active candidate
• Recruitment requirements
• Legal and regulatory obligations
• Dispute resolution requirements
• Legitimate business requirements

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

14. Your Privacy Rights

Depending on your location and applicable law, you may have rights including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict processing
• The right to object to certain processing
• The right to data portability
• The right to withdraw consent
• The right to lodge a complaint with a relevant authority

These rights may be subject to legal limitations and exceptions.

15. Right to Withdraw Consent

Where CareerGateway processes your personal information based on consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

16. Candidate Responsibilities

Candidates are responsible for ensuring that the information they provide to CareerGateway is:

• Accurate
• Complete
• Current
• Not misleading

If you provide personal information relating to another person, such as a reference, you should ensure that you are authorized to provide that information where required by law.

17. Employer and Client Responsibilities

Employers and clients who receive candidate information from CareerGateway are responsible for handling that information in accordance with applicable privacy and data protection laws.

• Use candidate information only for legitimate recruitment purposes
• Keep candidate information confidential
• Apply appropriate security measures
• Limit access to authorized personnel
• Avoid unnecessary disclosure
• Retain information only for as long as necessary
• Respect candidates' applicable privacy rights

18. Data Security

CareerGateway takes reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

Security measures may include:

• Access controls
• Password protection
• Secure hosting
• Encryption where appropriate
• Role-based access
• Security monitoring
• Regular review of security practices

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

19. Cookies and Tracking Technologies

CareerGateway may use cookies and similar technologies to:

• Operate and secure the website
• Remember user preferences
• Understand website usage
• Analyze website performance
• Improve website functionality
• Measure marketing effectiveness
• Provide relevant content

Users may manage or disable cookies through their browser settings.

20. Analytics and Third-Party Services

We may use third-party technology providers for services such as:

• Website analytics
• Hosting
• Security
• Cloud storage
• Communication
• Recruitment technology
• Website performance monitoring

21. Job Applications

When you apply for a vacancy through CareerGateway, the information you submit may be reviewed by our recruitment team and, where appropriate, shared with the employer or organization responsible for the relevant vacancy.

Your application information may include:

• Name
• Contact information
• CV/resume
• Qualifications
• Skills
• Employment history
• Application responses
• Other information you voluntarily provide

22. Third-Party Websites

CareerGateway may provide links to external websites, job portals, professional platforms, employers, or other third-party services.

These websites operate independently from CareerGateway and may have their own privacy policies.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

23. Children's Privacy

CareerGateway's recruitment and employment services are intended for individuals who are legally permitted to seek employment.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

24. Equal Opportunity and Fair Recruitment

CareerGateway is committed to supporting fair and responsible recruitment practices.

We aim to process candidate information fairly and responsibly and do not intend to use personal information unlawfully to discriminate against individuals based on protected characteristics.

25. Changes to This Privacy Policy

CareerGateway may update this Privacy Policy from time to time to reflect changes in our services, technology, privacy practices, applicable laws, or regulatory requirements.

When we make significant changes, we may update the "Last Updated" date at the beginning of this Policy.

26. Contact Us

27. Complaints

If you believe CareerGateway has not handled your personal information appropriately, you may contact us first so that we can investigate and respond to your concern.

Depending on your location and applicable law, you may also have the right to lodge a complaint with the relevant data protection or privacy regulator.